Twobirds
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Twobirds·Practice · V
Correspondence

Write to the practice.

We accept correspondence by email. Whether you are a training provider weighing a brief, a trainer or SME considering joining us, or simply curious, write to us. Replies come within two working days.

§ I · The form

Begin a conversation.

Tell us, in your own words, what the brief looks like. We will reply within two working days during Singapore business hours.

I am writing as
Training provider
Trainer or AE
Subject-matter expert
By writing, you agree to our correspondence terms.
§ II · How we differ

Besides keeping our costs modest.

The economics are the headline; they are not the whole story. A side-by-side of how the practice typically approaches a brief, versus the convention.

Subject
Other curriculum developers
Twobirds
Subject-matter expert engagement
If the client is unable to procure an SME, the courseware cannot be submitted.
SME drawn from our community network where available; otherwise sourced through external recruitment channels (Jobstreet and the like), with no markup.
DACE / DDDLP accredited developers per engagement
Typically one developer per engagement.
Minimum of two DACE / DDDLP accredited developers per engagement, scaling to three where the brief requires.
SSG audit clarification response (within five working days)
Often stretched beyond the prescribed five-day window, resulting in longer approval times for the course.
Comfortable within the five-day window owing to the team size working the brief.
TPGateway submission support
Course materials only, no accompanying submission guide.
Submission guide prepared on your behalf, drawing on our own ATO experience with direct access to TPGateway.
Credentials and submission record
DACE / DDDLP curriculum developers.
Led by a Level 3 Senior Professional AE under TAEPP, with close to one hundred courseware submissions collectively to date.
Marketing collateral
Not included.
Complimentary artwork included (provided as-is, without revision rounds).
§ III · The founder

Keith Ho

Founder · Curriculum Developer
Bachelor of Laws (Hons) (UK)
SDip (HRM), MSHRI
DACE, ACLP, ACTA, IAL-SAE
TAEPP Level 3 Senior Professional AE
HRD Corp Accredited Trainer (Msia)

Keith Ho is a training and education professional with more than a decade in Singapore's Continuing Education and Training sector. He serves as General Manager of 1ST Aid & Healthcare Pte. Ltd. and convenes Twobirds, an independent advisory and courseware-development brand.

Keith holds a Bachelor of Laws (Hons) from Birmingham City University, an Allied Certificate in Legal Skills from Temasek Polytechnic, a Specialist Diploma in Human Resource Management from Nanyang Polytechnic, a Diploma in Adult and Continuing Education (DACE) and an Advanced Certificate in Training and Assessment (ACTA) from the Institute for Adult Learning. He is a recognised IAL Specialist Adult Educator, a member of the Singapore Human Resources Institute (MSHRI) and a HRD Corp certified trainer in Malaysia.

His career has spanned the Singapore Productivity Centre, the Institute of Singapore Chartered Accountants and Adept Academy. At SGPC, he developed courses including the Fair Tenancy Industry Committee (FTIC) programme, which The Business Times featured in 2022 for promoting the Fair Tenancy Code of Conduct between landlords and tenants. At Adept Academy, he contributed to curriculum development and training innovation and achieved a Grade 1 outcome under SSG's Training Provider Quality Assurance (TPQA) framework. In 2025, SSG invited him as a speaker to share best practices with the training provider community.

He works within SSG frameworks including WSQ and CASL, and has facilitated training delivery and courseware development for the Singapore Furniture Industries Council (SFIC) Institute, Xprienz, Carrie Academy International, Focus Learning Centre, QD Academy, Addison Institute and HY M&E Consultancy, covering artificial intelligence (AI), healthcare, human resources, legal, leadership, food safety, built environment, data science, supply chain and digital analytics.

Correspondence with Keith is welcome by email at keith.ho@2birds.asia.

§ IV · Standing

Where we have practised.

The combined experience of the practice and the community it has gathered over the years. Each is an organisation we have written for, sat with, or supplied a developer or SME to.

  • 1ST Aid & Healthcare Academy
  • Adept Academy
  • Addison Institute
  • Carrie Academy International
  • Focus Learning Centre
  • HY M&E Engineering Consultancy
  • Institute of Singapore Chartered Accountants (ISCA)
  • QD Academy
  • Singapore Chamber of Commerce & Industry (SCCI)
  • Singapore Furniture Industries Council (SFIC) Institute
  • Singapore Productivity Centre (SGPC)
  • Wong Fong Academy
  • Xprienz