2birds·Contact
Correspondence

Begin a conversation.


Whether you are a training provider weighing a project, a practitioner considering joining us, or simply curious, a note is always welcome. You will hear from us within two working days.

§ I · The form

Tell us what the project looks like.

Describe it in your own words. We reply within two working days, during Singapore business hours.

Office

7 Temasek Boulevard, #12-07
Suntec Tower One, Singapore 038987

Hours

Monday to Friday · 9am to 6pm

Reply

Within two working days

Meetings are by appointment, at our office, your premises or a venue of your convenience.

Training provider Trainer or AE Subject-matter expert

By sending, you agree to our correspondence terms.

Curious about our development fees?

A conversation before a quote.

Twenty minutes, by phone or by email. We will tell you, candidly, whether the work is something we should take on, and what it would cost.

Begin the conversation
A quill pen resting on an open book
§ II · How we differ

2birds, alongside a typical vendor.

Six places where the choice of practitioner matters, in handling rather than in slogans.

Subject-matter expert sourcing
Left to the training provider to source alone, and the SME found may not qualify for SWDA submission.
Sourced for you from our community, so your submission is never held back.
DACE or DDDLP accredited developers
May not be registered to the TAEPP framework. From 1 April 2026, AEs who wish to deliver SWDA-supported training must be on the National Adult Educator Registry.
Yes, with a public TAEPP record. We provide the CVs of one Level 1 Associate AE and one Level 3 Senior Professional AE for courseware submission.
Audit clarification response
A single developer answers SWDA's auditor enquiries, typically within a five working day window.
Team delivery means faster turnaround, supported by legal training that lets us justify our pedagogical outcomes to SWDA auditors.
TPGateway submission support
Typically not offered, or charged separately.
Included with every courseware engagement, as we hold direct access to the TPGateway portal.
Submission record and experience
Often a single hand, with limited courseware submission experience.
Close to one hundred submissions, made as a team, holding qualifications such as DDDLP, DACE, ACLP, ACTA, IAL-SAE and LL.B.
Marketing assets
Not provided, or referred to a separate vendor.
Handled by the firm, providing one complimentary marketing asset in a digital copy.

A typical curriculum vendor describes the common market alternative, not any particular provider.

§ III · The founder

Keith Ho

Founder · Curriculum Developer

Keith is a TAEPP-registered Level 3 Senior Professional Adult Educator, holding both the WSQ Advanced Certificate in Training and Assessment (ACTA) and the WSQ Advanced Certificate in Learning and Performance (ACLP), and a curriculum developer credentialled with the Diploma in Adult and Continuing Education (DACE) from the Institute for Adult Learning. He read law at Birmingham City University, taking his Bachelor of Laws with Honours, alongside an Allied Certificate in Legal Skills from Temasek Polytechnic and a Specialist Diploma in Human Resource Management from Nanyang Polytechnic. He is a recognised IAL Specialist Adult Educator, a member of the Singapore Human Resources Institute (MSHRI), and recognised by HRD Corp as an accredited trainer in Malaysia.

He serves as General Manager of 1ST Aid and Healthcare Pte. Ltd. and leads 2birds, an independent curriculum-development and advisory practice. His career has spanned the Singapore Productivity Centre, the Institute of Singapore Chartered Accountants and Adept Academy. At SGPC he developed courses including the Fair Tenancy Industry Committee programme, which The Business Times featured in 2022 for promoting the Fair Tenancy Code of Conduct between landlords and tenants. At Adept Academy he achieved a Grade 1 outcome under SWDA's Training Provider Quality Assurance framework, and in 2025 SWDA invited him to speak on best practices with the training-provider community.

He works within SWDA frameworks including WSQ and CASL, and has led training delivery and courseware development for the Singapore Furniture Industries Council Institute, Xprienz, Carrie Academy International, Focus Learning Centre, QD Academy, Addison Institute and HY M&E Consultancy, across artificial intelligence, healthcare, human resources, legal, leadership, food safety, built environment, data science, supply chain and digital analytics.

§ IV · The record

Years of work, and the community that has grown around it.

Each is an organisation we have worked in, developed for, sat with, or supplied with a developer, an adult educator or a subject-matter expert.

011ST Aid & Healthcare Academy
02Adept Academy
03Addison Institute
04Carrie Academy International
05Focus Learning Centre
06HY M&E Engineering Consultancy
07Institute of Singapore Chartered Accountants, ISCA
08QD Academy
09Singapore Chamber of Commerce and Industry, SCCI
10Singapore Furniture Industries Council Institute
11Singapore Productivity Centre, SGPC
12Wong Fong Academy
13Xprienz
14Academy of Design Arts & Media Singapore
§ V · Frequent enquiries

A few questions, answered candidly.

These are the questions we hear most often ahead of a first enquiry.

A short note of what you are looking to achieve is enough to begin. If you are able to tell us the nature of the course, your intended timeline and whether you are an existing or prospective training organisation, we can come to the first conversation already prepared. Nothing formal is required at this stage.

It is not. The first consultation, around twenty minutes by phone or email, is offered without charge and without obligation. Its purpose is to understand the project, its timeline and the form of SWDA funding that suits the course, and to give you a candid view of whether it is a project we should take on and what it is likely to cost.

We do, and frequently. Much of our ATO setup work is undertaken for organisations entering the sector for the first time. If you are still weighing whether to do so, the first conversation is the right place to begin.

They are. Anything you share with us, whether in the first conversation or thereafter, is treated as confidential and is not disclosed to any third party. Where a project calls for it, we are glad to put a formal confidentiality undertaking in place before we begin.

One last note

The shortest path is a note.

If you have read this far, the proposal is simple. Send us a note, in plain words, about the work you have in mind. We will reply within two working days, in the same plain manner.