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Course title

Training Quality Assurance and TPQA Readiness

Assessment criteria, onsite procedure and evidence management

Overview

The Training Provider Quality Assessment examines the entire organisation, and its outcome determines whether a provider retains its funding eligibility. This workshop clarifies what assessors from the Skills and Workforce Development Agency (SWDA) review and how to build a quality system that remains defensible between assessment cycles.

Many providers treat compliance as a documentation exercise completed in the weeks before an assessment. Assessors, however, examine documented procedures and implementation evidence side by side, so any divergence between the quality manual and daily practice is exposed regardless of how well the manual is written.

The session moves from the regulatory framework and the assessment criteria to the onsite procedure, then to the governance structures and record-keeping disciplines that sustain continuous readiness. Every module is taught against the published criteria, SWDA circulars, and worked assessment scenarios.

Learning outcomes

By the end of the workshop, you will be able to

  1. 01

    Interpret the TPQA criteria and assessment items, and identify the evidence assessors expect under each.

  2. 02

    Diagnose gaps between documented procedures and operational practice before notification is received.

  3. 03

    Compile and maintain a version-controlled evidence file that withstands onsite verification.

  4. 04

    Assess the funding and operational consequences of each grade, and plan remedial action accordingly.

Programme

What you will learn

Part 1 · 2 modules

Why compliance matters

1.1The regulatory framework
  1. (a)SWDA's role in quality assurance
  2. (b)The Terms for Training Providers
  3. (c)The TPQA and the CQC side by side
1.2What is at stake
  1. (a)The three grades and their funding consequences
  2. (b)Termination and debarment
  3. (c)The commercial value of a strong grade

Part 2 · 2 modules

Inside the assessment

2.1The criteria
  1. (a)Three criteria and twelve items
  2. (b)Documented approach and implementation evidence
  3. (c)The marketing item updated from 1 December 2025
2.2The procedure
  1. (a)The self-assessment checklist
  2. (b)Submission through TPGateway
  3. (c)The one-day onsite assessment
  4. (d)Case closure and the review window

Part 3 · 2 modules

Building a compliant operation

3.1Governance
  1. (a)The management review cycle
  2. (b)Policy ownership and sign-off
  3. (c)Trainer and assessor records
3.2Evidence and records
  1. (a)What to keep, and for how long
  2. (b)Version control of courseware and policies
  3. (c)Closing gaps before notification

Who should attend

  • Management representatives
  • Quality and compliance managers
  • Directors of training providers
  • Operations leads preparing for an assessment

In-house delivery

Tailored for your organisation.

Delivered at your offices or conducted virtually, each run is customised around your active course portfolio and internal operating procedures.

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